4 Benefits of Fleet Management

Effective fleet management is essential for all transport and logistics companies. Not only does it keep down costs, it also improves customer satisfaction, which increases the sustainability and profitability of your business. Modern technology and telematics allow for real-time methods of keeping track of your fleet, employees and the increasing safety and efficiency of your vehicles. Here are four benefits of fleet management and how they lead to greater growth and optimum productivity for your business.

Idle or lazy drivers can be tracked in real time, allowing managers to be proactive and cut down on such behaviours. This will also save on fuel costs. Technology allows for drivers to be alerted to potential or existing delays, and routes altered so that optimal productivity is reached. Efficient drivers will lead to high customer satisfaction, helping a business to grow and reach its full potential. Without correct management, problems within the supply chain will grow and affect other areas. Telematics are an effective, modern solution to saving costs created by inefficient drivers. For a better understanding of how to support daily operations, you can read a guide on fleet management and what it entails.

Driver safety keeps employees happy and productive. It also prevents accidents that will take some of your fleet out of working order, leading to extra costs and disruption to your supply chain. The use of technology will allow you to keep track of driver behavior, which may be detrimental to both productivity and safety. Being aware of a driver's bad habits means they can be addressed quickly by the operations manager. The condition of your fleet not only affects the supply chain but also your reputation as a business as they are usually the visible face that the customer identifies with. Your company's carbon footprint is also largely dictated by the condition of your fleet and with concerns about green issues on the rise globally, proper care now can help reduce your emissions and footprint later.

Making real-time decisions will benefit your productivity more than you can ever imagine. Receiving periodic reports does not translate to optimal productivity as changes can only be made in retrospect and may not be relevant to a real-time situation. Having the ability to alter plans in real-time allows for target metrics to be hit. Customers can be informed to a precise degree where their goods are, increasing customer satisfaction and driver performance. When transporting high value goods, it is vital to know their location and in the case of theft of transport, your fleet and goods can easily be located.

As mentioned before, customer satisfaction will increase with fleet management technology. They will be able to track their goods to precise locations and know exactly when they will arrive. This saves them the problem of repetitively attempting to contact a business to find out where their goods are. Drivers will be happy in a safe work environment, which will be picked up by the customer. Satisfaction is essential in retention and a customer's willingness to buy from a business again. If a customer is happy with a service, they will continue to use it and this level of confidence in your service will play an instrumental role in how successful you become.